Anena AI

The Anena AI product tour

Everything you need to turn conversations into completed sales.

Respond faster, sell smarter, and turn more customer conversations into completed sales with an AI Sales Agent built to help customers buy.

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AI Sales AgentHelping customers buy

Hi! Do you have the Classic Black T-Shirt in Medium?

Anena AIYes! The Classic Black T-Shirt is available in Medium and ready to order.
Classic Black T-ShirtRecommended for youClassic Black T-ShirtMedium · In Stock$29
Add to Cart
Checkout ReadyProduct added to cart and secure checkout link shared.

AI Sales Agent

An AI Sales Agent that does more than answer questions.

Anena AI understands customer intent and actively helps your business sell. It answers questions, recommends the right products, handles objections, builds carts, and guides shoppers to a secure checkout.

  • Answer customer questions
  • Recommend products
  • Upsell and cross-sell
  • Handle objections
  • Build customer carts
  • Share secure checkout links

Anena AI Sales Agent

Helping a customer find the right product

Hi! Do you have a linen shirt in Ocean Blue, size medium?
Yes, the Ocean Blue Linen Everyday Shirt is available in medium. It's a great fit for a casual office look.

Recommended product

Linen Everyday Shirt

Ocean Blue · Medium

$64

Add to Cart
A customer asks Anena AI about an Ocean Blue linen shirt. The AI confirms availability, recommends the item, and offers to add it to the customer's cart.

Unified workspace

Every customer conversation. One intelligent workspace.

Manage conversations from every connected messaging channel in one place, so your team stays organized, sees the full context, and responds faster when a customer needs them.

WhatsAppInstagramFacebook MessengerTelegramLive Chat
  • WhatsApp
  • Instagram
  • Facebook Messenger
  • Telegram

Anena AI

Intelligence layer

AI Sales Agents managing every connected customer conversation.

AI responds firstAnswers, recommends, and sells instantly
Escalate when needed
Your team steps inWith the full conversation context

Unified Customer Inbox

Product recommendations

Recommend the right products automatically.

Anena AI uses your products, FAQs, policies, and approved business knowledge to make relevant recommendations—not generic chatbot replies.

Recommended for AdaIn stock

Linen Everyday Shirt

Ocean Blue · Medium

$64.00

Matches their casual office look
This looks like a great fit for what you described. Would you like me to add it to your cart?

Cart and checkout

Move shoppers from conversation to checkout.

Anena AI turns buying intent into a clear next step, helping customers move from their first question to a secure checkout link without losing momentum.

  1. Customer asks a question
  2. AI recommends products
  3. Customer builds a cart
  4. AI shares a secure checkout link

Human handoff

Stay in control of every conversation.

Your business stays in control. When a conversation needs a person, a team member can take over with the full context and continue helping the customer.

Customer conversation AI responding
Can you help me compare delivery options?
I'll bring in a team member with the full conversation context.
Maya joined the conversationFull context shared automatically

Business knowledge

Train your AI with your business knowledge.

Give Anena AI approved business information so it can answer consistently and accurately in every customer conversation.

  • Product information
  • FAQs
  • Policies
  • Documents
  • Website content
Business knowledgeSources used for approved answers
Product catalogApproved product information
FAQs and policiesConsistent customer answers
Business documentsKnowledge your team trusts

Integrations

Connect your store and messaging channels.

Bring your commerce data and customer conversations together so Anena AI can help you sell where your customers already are. Need another integration? Our team can help with custom integrations based on your business needs.

Talk to us about an integration

WooCommerce

Catalog, inventory, carts, checkout, and orders.

Commerce

Shopify

Products, inventory, carts, checkout, and orders.

Commerce

WhatsApp

Connect with customers on WhatsApp and let AI Sales Agents respond instantly and drive more sales.

Messaging

Instagram

Turn direct messages into guided buying conversations.

Messaging

Facebook Messenger

Answer questions and guide customers from Messenger.

Messaging

Telegram

Bring Telegram customer conversations into Anena AI.

Messaging

Live Chat

Give visitors fast, accurate answers directly on your website.

Messaging

Analytics

Understand how your AI is performing.

See the activity that matters across your workspace, including conversations handled, orders supported, and AI activity.

Workspace activity

A clear view of AI support

Conversations handled

Across connected channels

Orders supported

With AI assistance

AI activity

In your workspace

Security and control

Built with security and control in mind.

Your business remains in control of customer conversations while your business information is securely managed.

Ecommerce business owner working at a laptop beside packaged orders

Start selling smarter

Start turning more conversations into completed sales.

Join ecommerce businesses using Anena AI to respond instantly, sell smarter, and manage every customer conversation from one intelligent workspace.

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